/*! elementor-pro - v4.0.0 - 28-04-2026 */
.elementor-panel .elementor-control .e-control-error {
  color: #F59E0B;
}
.elementor-panel .elementor-control.forms-field-shortcode .elementor-control-content {
  flex-flow: row;
  align-items: center;
}
.elementor-panel .elementor-control.forms-field-shortcode .elementor-control-title {
  width: 45%;
}
.elementor-panel .elementor-control.forms-field-shortcode .elementor-control-raw-html {
  width: 55%;
}
.elementor-panel .elementor-control .elementor-button.elementor-button-default.elementor-button-center {
  display: block;
  margin: 0 auto;
}

#elementor-element--promotion__dialog .dialog-header .eicon-pro-icon {
  visibility: hidden;
}

.elementor-context-menu-list__item {
  position: relative;
}
.elementor-context-menu-list__item__shortcut .eicon-advanced {
  font-size: 16px;
  color: var(--e-a-color-txt-muted);
}
.elementor-context-menu-list__item__shortcut--link-fullwidth {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  z-index: 2;
  cursor: pointer;
}

#elementor-widget-template-empty-templates {
  margin-block-start: 15px;
  text-align: center;
}

.elementor-widget-template-empty-templates-title {
  padding: 25px 0 30px;
}

.elementor-widget-template-empty-templates-icon {
  font-size: 96px;
}

.elementor-widget-template-empty-templates-footer {
  color: var(--e-a-color-txt-muted);
  font-size: 13px;
  font-style: italic;
  margin-block-end: 15px;
}

#elementor-panel-global-widget {
  height: 100%;
}
#elementor-panel-global-widget > * {
  background-color: var(--e-a-bg-default);
}

#elementor-global-widget-locked-header {
  border-block-end: var(--e-a-border);
}
#elementor-global-widget-locked-header.elementor-nerd-box {
  padding: 40px 25px;
}
#elementor-global-widget-locked-header.elementor-nerd-box .elementor-nerd-box-icon {
  margin-block-start: 20px;
}

#elementor-global-widget-locked-tools {
  margin-block-start: 15px;
  padding: 0 20px;
}

.elementor-global-widget-locked-tool {
  display: flex;
  padding: 20px 0;
  align-items: center;
}
.elementor-global-widget-locked-tool .elementor-button {
  min-width: 70px;
}

.elementor-global-widget-locked-tool-description {
  flex-grow: 1;
}

#elementor-global-widget-locked-unlink {
  border-block-start: var(--e-a-border);
}

#elementor-global-templates .elementor-element {
  position: relative;
}
#elementor-global-templates .elementor-element:before {
  position: absolute;
  font-family: eicons;
  content: "\e91f";
  top: 5px;
  left: 5px;
  font-size: 10px;
}
#elementor-global-templates .elementor-element:hover:before {
  color: var(--e-a-color-global);
}

#elementor-global-widget-loading {
  position: absolute;
  top: 0;
  left: 0;
  height: 100%;
  width: 100%;
  align-items: center;
  justify-content: center;
}
#elementor-global-widget-loading:not(.elementor-hidden) {
  display: flex;
}
#elementor-global-widget-loading i {
  font-size: 50px;
}

.elementor-panel .elementor-control-type-fields_map .elementor-repeater-fields {
  margin: 10px 0;
}
.elementor-panel .elementor-control-type-fields_map .elementor-repeater-fields .elementor-control {
  padding: 0;
}
.elementor-panel .elementor-control-type-fields_map .elementor-repeater-fields:last-child {
  margin-block-end: 0;
}

.elementor-repeater-row--form-step .elementor-repeater-row-tools:hover {
  background-color: #BABFC5;
}
.elementor-repeater-row--form-step .elementor-repeater-row-tools div:not(.elementor-repeater-row-handle-sortable) {
  background-color: #F1F2F3;
}
.elementor-repeater-row--form-step .elementor-repeater-row-tools div:not(.elementor-repeater-row-handle-sortable):hover {
  background-color: #ffffff;
}

.elementor-facebook-widget.fb_iframe_widget {
  width: 100% !important;
}
.elementor-facebook-widget.fb_iframe_widget span {
  width: 100% !important;
}
.elementor-facebook-widget.fb_iframe_widget iframe {
  position: relative;
  width: 100% !important;
}
.elementor-facebook-widget.fb-like {
  height: 1px;
}

.elementor-widget-facebook-comments iframe {
  width: 100% !important;
}

#elementor-publish {
  height: 100%;
  display: flex;
}
#elementor-publish__modal .dialog-message {
  padding: 0;
}
#elementor-publish__modal .dialog-buttons-wrapper {
  display: flex;
}
#elementor-publish__tabs {
  padding-block-start: 50px;
}
@media (max-width: 1439px) {
  #elementor-publish__tabs {
    width: 28%;
  }
}
#elementor-publish__screen {
  overflow: auto;
  padding: 50px;
}

.elementor-publish__tab {
  display: flex;
  align-items: center;
  position: relative;
  height: 110px;
  padding: 20px 15px;
  cursor: pointer;
}
.elementor-publish__tab:hover {
  background-color: var(--e-a-bg-hover);
}
.elementor-publish__tab.elementor-active {
  background-color: var(--e-a-bg-active);
  color: var(--e-a-color-txt-accent);
}
.elementor-publish__tab.elementor-active::after {
  content: "";
  position: absolute;
  inset-block-start: 0;
  inset-inline-start: 0;
  height: 100%;
  width: 3px;
  background-color: var(--e-a-border-color-accent);
}
.elementor-publish__tab__image {
  width: 50px;
  flex-shrink: 0;
}
.elementor-publish__tab__image img {
  width: 100%;
}
.elementor-publish__tab__content {
  text-align: start;
  padding-inline-start: 15px;
}
.elementor-publish__tab__title {
  font-size: 18px;
  font-weight: bold;
}

#elementor-theme-builder-conditions {
  margin: 40px 0 60px;
}
#elementor-theme-builder-conditions-view {
  overflow: hidden;
}
#elementor-theme-builder-conditions .elementor-control {
  background-color: transparent;
  padding: 0;
}
#elementor-theme-builder-conditions .elementor-control::before {
  content: none;
}
#elementor-theme-builder-conditions .elementor-control select {
  border-width: 0;
  height: 40px;
  padding: 0 14px;
}
#elementor-theme-builder-conditions .elementor-control-type-query {
  width: 100px;
}
#elementor-theme-builder-conditions .elementor-control-type-select .elementor-control-input-wrapper::after {
  inset-inline-end: 10px;
}
#elementor-theme-builder-conditions .elementor-control-type {
  width: 120px;
}
#elementor-theme-builder-conditions .elementor-control-type[data-elementor-condition-type=include] .elementor-control-input-wrapper::before {
  content: "\e8cc";
}
#elementor-theme-builder-conditions .elementor-control-type[data-elementor-condition-type=exclude] .elementor-control-input-wrapper::before {
  content: "\e8cd";
}
#elementor-theme-builder-conditions .elementor-control-type[data-elementor-condition-type=exclude] select, #elementor-theme-builder-conditions .elementor-control-type[data-elementor-condition-type=include] select {
  padding-inline-start: 33px;
}
#elementor-theme-builder-conditions .elementor-control-type .elementor-control-input-wrapper::before {
  font-family: eicons;
  position: absolute;
  inset-block-start: 50%;
  inset-inline-start: 13px;
  transform: translateY(-50%);
  font-size: 15px;
}
#elementor-theme-builder-conditions .elementor-theme-builder-conditions-repeater-row-controls {
  display: flex;
  flex-grow: 1;
  margin-inline-end: 10px;
  width: 70%;
  border: var(--e-a-border-bold);
  overflow: hidden;
  border-radius: var(--e-a-border-radius);
}
#elementor-theme-builder-conditions .elementor-theme-builder-conditions-repeater-row-controls .elementor-control:not(:first-child) {
  flex-grow: 1;
  border-inline-start: var(--e-a-border-bold);
  margin-inline-start: 1px;
}
#elementor-theme-builder-conditions .elementor-theme-builder-conditions-repeater-row-controls .elementor-control:not(:first-child) select {
  border-radius: 0;
}
#elementor-theme-builder-conditions .elementor-repeater-fields-wrapper {
  max-width: 700px;
  width: 100%;
  margin: auto;
}
#elementor-theme-builder-conditions .elementor-repeater-fields {
  display: flex;
  align-items: center;
  justify-content: center;
  margin-block-start: 10px;
}
#elementor-theme-builder-conditions .elementor-control-field {
  display: block;
}
#elementor-theme-builder-conditions .elementor-control-title,
#elementor-theme-builder-conditions .elementor-control-spinner {
  display: none;
}
#elementor-theme-builder-conditions .elementor-control-input-wrapper {
  width: 100%;
  max-width: initial;
}
#elementor-theme-builder-conditions .select2-selection {
  height: 40px;
  border: none;
  border-radius: 0;
}
#elementor-theme-builder-conditions .select2-selection__rendered {
  line-height: 40px;
  padding-inline-start: 15px;
  text-align: start;
}
#elementor-theme-builder-conditions .select2-selection__arrow {
  height: 30px;
}
#elementor-theme-builder-conditions .select2-selection__arrow b {
  border-width: 4px 4px 0;
  margin-block-start: 2px;
  margin-inline-start: -7px;
}
#elementor-theme-builder-conditions .elementor-repeater-tool-remove {
  font-size: 18px;
  cursor: pointer;
  color: var(--e-a-color-txt);
}
#elementor-theme-builder-conditions .elementor-button-wrapper {
  margin-block-start: 50px;
}
#elementor-theme-builder-conditions .elementor-repeater-add {
  padding: 12px 26px;
}

.elementor-error .elementor-theme-builder-conditions-repeater-row-controls {
  border: 1px solid var(--e-a-color-warning);
}

.elementor-conditions-conflict-message {
  margin-block-start: 10px;
  font-size: 14px;
  font-weight: 400;
  line-height: 1.4;
  color: var(--e-a-color-danger);
  text-align: center;
}
.elementor-conditions-conflict-message a,
.elementor-conditions-conflict-message a:hover {
  color: var(--e-a-color-danger);
}

.elementor-panel-footer-theme-builder-buttons-wrapper .elementor-panel-footer-sub-menu {
  display: flex;
}
.elementor-panel-footer-theme-builder-buttons-wrapper .elementor-panel-footer-sub-menu-item {
  width: 100%;
}
.elementor-panel-footer-theme-builder-buttons-wrapper .elementor-panel-footer-sub-menu-item i {
  margin-inline-end: 5px;
}
.elementor-panel-footer-theme-builder-buttons-wrapper .elementor-panel-footer-sub-menu-item > * {
  display: inline-block;
  line-height: 40px;
}

.elementor-conditions-select2-dropdown {
  border: none;
  border-radius: 0;
}
.elementor-conditions-select2-dropdown .select2-results__message {
  display: none;
}
.elementor-conditions-select2-dropdown .select2-search--dropdown .select2-search__field {
  border-width: 0 0 1px;
  border-radius: 0;
}

#elementor-toast.e-theme-builder-save-toaster .dialog-buttons-wrapper {
  flex-direction: column;
}
#elementor-toast.e-theme-builder-save-toaster .dialog-buttons-message {
  text-align: center;
}
#elementor-toast.e-theme-builder-save-toaster .dialog-open_site_editor {
  margin-block-end: 10px;
}

.elementor-control.elementor-control-sitemap_items.elementor-control-type-repeater .elementor-repeater-row-tools .elementor-repeater-row-item-title span {
  text-transform: capitalize;
}

.elementor-editor-popup .elementor-tab-control-settings a::before {
  content: "\e922";
}

#elementor-publish .elementor-popup__display-settings .elementor-control-type-slider .elementor-control-input-wrapper {
  width: 150px;
}
#elementor-publish .elementor-popup__display-settings .elementor-control-input-wrapper {
  width: 80px;
  max-width: 100%;
}
#elementor-publish .elementor-popup__display-settings .elementor-control-type-raw_html {
  padding: 0 0 10px;
}

.elementor-popup__display-settings {
  text-align: start;
}
.elementor-popup__display-settings_controls_group {
  display: flex;
  align-items: center;
  height: 60px;
  border: var(--e-a-border);
  margin-block-end: 10px;
  padding-inline-end: 20px;
  border-radius: var(--e-a-border-radius);
}
.elementor-popup__display-settings_controls_group:hover {
  background-color: var(--e-a-bg-hover);
}
.elementor-popup__display-settings_controls_group.elementor-active {
  background-color: var(--e-a-bg-active);
  color: var(--e-a-color-txt-accent);
  border-color: var(--e-a-border-color-accent);
}
.elementor-popup__display-settings_controls_group:not(.elementor-active) .elementor-control:nth-child(2) h3 {
  color: #9DA5AE;
}
.elementor-popup__display-settings_controls_group__icon {
  width: 60px;
  height: 60px;
  border-inline-end: var(--e-a-border);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.elementor-popup__display-settings_controls_group__icon img {
  width: 35px;
}
.elementor-popup__display-settings_controls_group .elementor-control {
  padding: 0;
  margin: 0;
}
.elementor-popup__display-settings_controls_group .elementor-control:nth-child(2) {
  width: 230px;
}
.elementor-popup__display-settings_controls_group .elementor-control:nth-child(2) h3 {
  font-size: 16px;
  font-weight: 400;
}
.elementor-popup__display-settings_controls_group .elementor-control:not(:nth-child(2)) .elementor-control-title:not(:empty) {
  width: 75px;
}
.elementor-popup__display-settings_controls_group .elementor-control:not(:last-child) {
  margin-inline-start: 25px;
}
.elementor-popup__display-settings_controls_group .elementor-control-type-slider .elementor-control-input-wrapper {
  display: flex;
}
.elementor-popup__display-settings_controls_group .elementor-control-type-slider .elementor-slider-input {
  width: 45%;
}
.elementor-popup__display-settings_controls_group .elementor-control-type-switcher .elementor-control-field {
  justify-content: flex-end;
}
.elementor-popup__display-settings .elementor-control-type-section {
  display: none;
}
.elementor-popup__display-settings__group-toggle {
  flex-grow: 1;
}

#elementor-popup-timing__controls .select2-selection {
  min-height: 27px;
}
#elementor-popup-timing__controls .select2-selection__rendered {
  line-height: 1;
}
#elementor-popup-timing__controls .select2-selection__choice {
  font-size: 10px;
}

#elementor-popup__timing-controls-group--url .elementor-control-url_url .elementor-control-input-wrapper {
  width: 200px;
}
#elementor-popup__timing-controls-group--sources .elementor-control-sources_sources .elementor-control-input-wrapper {
  width: 300px;
}
#elementor-popup__timing-controls-group--devices .elementor-control-devices_devices .elementor-control-input-wrapper {
  width: 330px;
}
#elementor-popup__timing-controls-group--logged_in .elementor-control-logged_in_roles .elementor-control-input-wrapper {
  width: 195px;
}
#elementor-popup__timing-controls-group--browsers .elementor-control-browsers_browsers .elementor-control-input-wrapper {
  width: 100px;
}
#elementor-popup__timing-controls-group--browsers .elementor-control-browsers_browsers_options .elementor-control-input-wrapper {
  width: 200px;
}

#elementor-popup__timing-controls-group--times .elementor-control-field {
  display: unset;
}

#elementor-popup__timing-controls-group--schedule .elementor-control-title {
  width: unset;
}
#elementor-popup__timing-controls-group--schedule .elementor-control-input-wrapper {
  margin-block-start: 5px;
}
#elementor-popup__timing-controls-group--schedule div[class*=elementor-control-schedule_] .elementor-control-content .elementor-control-field {
  display: block;
}
#elementor-popup__timing-controls-group--schedule div[class*=elementor-control-schedule_] .elementor-control-content .elementor-control-input-wrapper {
  width: 108px;
}
#elementor-popup__timing-controls-group--schedule .elementor-control-schedule_timezone {
  margin-inline-start: -17px;
}

.elementor-control-type-raw_html .elementor-descriptor-subtle a {
  color: inherit;
  border-block-end-color: inherit;
  font-weight: 500;
}
.elementor-control-type-raw_html .elementor-descriptor-subtle a:hover {
  color: #0C0D0E;
}

.e-page-transition-preview::before {
  content: "";
  height: 1em;
  width: 0.8em;
  margin-inline-end: 4px;
  background-image: url("data:image/svg+xml,%3Csvg width='10' height='13' viewBox='0 0 10 13' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M8.40554 6.20969C8.6115 6.34841 8.6115 6.65153 8.40554 6.79026L1.19553 11.6467C0.963052 11.8033 0.65 11.6368 0.65 11.3565L0.650001 1.64349C0.650001 1.36319 0.963054 1.19661 1.19553 1.3532L8.40554 6.20969Z' stroke='white' stroke-width='1.3'/%3E%3C/svg%3E%0A");
  background-repeat: no-repeat;
  background-size: contain;
  display: inline-block;
  vertical-align: top;
  scale: calc(1 * var(--direction-multiplier, 1)) 1;
}

.elementor-template-query-control-actions {
  display: flex;
  align-items: center;
  justify-content: center;
  margin-block-start: 15px;
  gap: 15px;
}

.e-control-display-conditions__wrapper,
.e-control-display-conditions-promo__wrapper {
  display: flex;
  justify-content: space-between;
}
.e-control-display-conditions__desc,
.e-control-display-conditions-promo__desc {
  align-self: center;
}
.e-control-display-conditions__desc .eicon-lock,
.e-control-display-conditions-promo__desc .eicon-lock {
  margin-inline-start: 15px;
}
.e-control-display-conditions__desc .eicon-lock:hover,
.e-control-display-conditions-promo__desc .eicon-lock:hover {
  color: var(--e-a-color-accent);
}
.e-control-display-conditions.eicon-flow,
.e-control-display-conditions-promo.eicon-flow {
  align-self: flex-end;
  cursor: pointer;
  border: var(--e-a-border-bold);
  border-radius: var(--e-a-border-radius);
  padding: 5px;
}
.e-control-display-conditions.eicon-flow.filled,
.e-control-display-conditions-promo.eicon-flow.filled {
  background-color: var(--e-a-bg-active);
  color: #E73CF6;
}
/*# sourceMappingURL=editor.css.map *//*! elementor-pro - v3.32.0 - 29-09-2025 */
*[data-editable-elementor-document] {
  position: relative;
}
*[data-editable-elementor-document]::before, *[data-editable-elementor-document]::after {
  content: "";
  display: table;
}
*[data-editable-elementor-document] .elementor-document-handle {
  position: absolute;
  z-index: 2147483620;
  cursor: pointer;
  inset: 0;
  display: none;
  border: 2px solid var(--e-a-color-primary, #F3BAFD);
}
*[data-editable-elementor-document] .elementor-document-handle::before {
  content: "";
  position: absolute;
  background: var(--e-a-color-primary, #F3BAFD);
  opacity: 0.3;
  inset: 0;
}
*[data-editable-elementor-document] .elementor-document-handle__inner {
  display: none;
  align-items: center;
  position: absolute;
  top: 0;
  left: 50%;
  transform: translateX(-50%);
  background: var(--e-a-color-primary, #F3BAFD);
  padding: 8px 16px;
  font-family: Roboto, Arial, Helvetica, sans-serif;
  font-size: 12px;
  line-height: 14px;
  color: var(--e-p-border-global-invert, #0C0D0E);
  gap: 8px;
  border-radius: 0 0 3px 3px;
}
*[data-editable-elementor-document] .elementor-document-handle__inner::before, *[data-editable-elementor-document] .elementor-document-handle__inner::after {
  content: "";
  position: absolute;
  border: solid transparent;
}
*[data-editable-elementor-document] .elementor-document-handle__inner::before {
  right: calc(100% - 1px);
  border-inline-end-color: var(--e-a-color-primary, #F3BAFD);
  border-width: 0 14px 30px 0;
}
*[data-editable-elementor-document] .elementor-document-handle__inner::after {
  left: calc(100% - 1px);
  border-inline-start-color: var(--e-a-color-primary, #F3BAFD);
  border-width: 0 0 30px 14px;
}
*[data-editable-elementor-document].e-embedded-document-active .elementor-document-handle:not(.elementor-document-save-back-handle), *[data-editable-elementor-document].elementor-widget-container .elementor-document-handle:not(.elementor-document-save-back-handle) {
  bottom: unset;
  border-block-end: unset;
}
*[data-editable-elementor-document].e-embedded-document-active .elementor-document-handle:not(.elementor-document-save-back-handle)::before, *[data-editable-elementor-document].elementor-widget-container .elementor-document-handle:not(.elementor-document-save-back-handle)::before {
  display: none;
  bottom: unset;
}

.elementor-editor-active *[data-editable-elementor-document]:not(.elementor-edit-mode):hover .elementor-document-handle:not(.elementor-document-save-back-handle) {
  display: block;
}
.elementor-editor-active *[data-editable-elementor-document]:not(.elementor-edit-mode):hover .elementor-document-handle:not(.elementor-document-save-back-handle)::before {
  display: block;
}
.elementor-editor-active *[data-editable-elementor-document]:not(.elementor-edit-mode):hover .elementor-document-handle:not(.elementor-document-save-back-handle) .elementor-document-handle__inner {
  display: flex;
}
.elementor-editor-active *[data-editable-elementor-document].loading {
  opacity: 0.5;
}
.elementor-editor-active *[data-editable-elementor-document][data-elementor-type=single] > .elementor-document-handle {
  transform: translateX(-50%) translateY(-100%);
  border-radius: 3px 3px 0 0;
}
.elementor-editor-active *[data-editable-elementor-document][data-elementor-type=single] > .elementor-document-handle::before {
  border-width: 30px 14px 0 0;
}
.elementor-editor-active *[data-editable-elementor-document][data-elementor-type=single] > .elementor-document-handle::after {
  border-width: 30px 0 0 14px;
}

[data-elementor-post-type=elementor_library] > .elementor-document-handle {
  border: 2px solid var(--e-p-border-global, #5EEAD4);
}
[data-elementor-post-type=elementor_library] > .elementor-document-handle::before {
  background-color: var(--e-p-border-global, #5EEAD4);
}
[data-elementor-post-type=elementor_library] > .elementor-document-handle .elementor-document-handle__inner {
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												<span class="post-title" itemprop="headline">Cliente compra celular pela internet e recebe pote de garfo e faca: ‘Desrespeito muito grande’</span>
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			<span class="post-author-name">Por <b>Tribuna do Tocantins</b></span>		</a>
					<span class="time"><time class="post-published updated"
			                         datetime="2023-04-12T05:52:35-03:00">Dia <b>12 abr, 2023</b></time></span>
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<div id="post-1395529">
<h3 class="post-description"/>
<p>Homem desembolsou quase R$ 5 mil na aquisição do aparelho e relatou dificuldades na resolução do problema</p>
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<div class="post_image"><span class="image_fonte">Arquivo Pessoal/Renato Souza</span><picture><source media="(max-width: 799px)" srcset="https://jpimg.com.br/uploads/2023/04/design-sem-nome-1-345x207.png"><source media="(min-width: 800px)" srcset="https://jpimg.com.br/uploads/2023/04/design-sem-nome-1-750x450.png"><img class="img-responsive type:primaryImage"  data-src="https://jpimg.com.br/uploads/2023/04/design-sem-nome-1-750x450.png" alt="Pote com talheres recebido pelo cliente"/><br />
								</source></source></picture><span class="image_credits">Pote de talheres dentro do pacote recebido pelo cliente no dia 28 de março<br /></span></div>
<p>A necessidade de comprar um novo celular virou dor de cabeça para o analista de T.I Renato Souza, de 40 anos. O cliente, morador de<a href="https://jovempan.com.br/tag/campinas"><strong> Campinas</strong></a>, interior de <a href="https://jovempan.com.br/tag/sao-paulo"><strong>São Paulo</strong></a>, comprou um celular pela site da <a href="https://jovempan.com.br/tag/amazon"><strong>Amazon</strong></a>, mas ao abrir o pacote teve uma surpresa desagradável: no lugar do aparelho, havia um pote de talheres . A compra foi efetuada no dia 21 de março e o produto chegou no dia 28. Ele gastou quase R$ 5 mil reais na aquisição do aparelho. O cliente conta que comprou o celular para uso corporativo. Ele pensou em se deslocar para uma loja física, mas pela comodidade resolveu comprar pela internet. “Comecei a pesquisar onde estava mais em conta e achei na Amazon”, conta. Quando retirou o produto na portaria do prédio onde mora, percebeu que havia algo errado. “O peso estava estranho. Quando chacoalhava, fazia um barulho diferente. Resolvi abrir ali mesmo. Foi quando vi um pote de garfo e faca. Meu coração acelerou. Me senti enganado. Voltei para a casa para fazer a reclamação”, relata. Renato esperava que o assunto seria resolvido rapidamente. Segundo o analista, a empresa alegou erro de entrega e direcionou o pedido para devolução e estorno. De acordo com o cliente, o pacote foi devolvido e entregue no centro de distribuição da empresa no dia 3 de abril. Neste momento, Renato se deparou com outro problema. “Recebi um e-mail onde a empresa disse que o produto enviado para a troca não foi o que tinha solicitado. O problema é que não recebi o celular que comprei”. Por conta disso, o analista fez um boletim de ocorrência e protocolou uma reclamação no Procon. “Não imaginava que teria toda essa dificuldade para resolver o problema. Um desrespeito muito grande”, desabafa. Nesta terça-feira, 11, ele informou que a empresa pediu para esperar por mais 72 horas.</p>
<p>Renato não é o primeiro a passar por essa situação. No mês passado, o jornalista Eduardo Sena, morador de Jaboatão dos Guararapes-PE, na Grande Recife, comprou um iPhone para o pai, <a href="https://jovempan.com.br/noticias/brasil/cliente-compra-iphone-pela-internet-e-recebe-jogo-de-quebra-cabecas-me-senti-frustrado.html">mas acabou recebendo um jogo de quebra-cabeças dos Três Porquinhos</a>. A compra também foi efetuada pela Amazon. Outros dois casos semelhantes ocorreram na mesma região. Um corretor também solicitou o mesmo modelo de aparelho celular, mas recebeu fones de ouvido. Após a reclamação, o cliente teve uma nova surpresa: a empresa enviou um pacote livros. Em outro caso no Recife, um jovem acabou recebendo um perfume para bebê, ao invés do celular. A reportagem do site da<strong> Jovem Pan</strong> entrou em contato com a Amazon e aguarda o pronunciamento da empresa.</p>
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